tact oShipping & Delivery Policy
Last Updated: August 7, 2026
Thank you for shopping with us. We aim to make ordering books and eBooks simple, reliable, and convenient. Please review our shipping and delivery information below.
Physical Books
Shipping Within Canada
We currently ship physical books to addresses within Canada.
Shipping Cost: FREE
Estimated Delivery Time: 3–7 business days
There is no minimum order value required to qualify for free shipping unless otherwise stated during checkout.
Order Processing
Orders are typically processed within 1–2 business days after payment has been successfully received.
Business days are Monday through Friday, excluding Canadian public holidays.
Once your order has been processed and shipped, delivery normally takes approximately 3–7 business days.
Please note that delivery estimates are not guaranteed. Delays may occasionally occur due to severe weather, carrier disruptions, high-volume periods, holidays, or circumstances outside our control.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address during checkout.
Please review your shipping information carefully before placing your order. If you notice an error after ordering, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or shipped.
Tracking
When tracking information is available, it will be provided by email after your order has been shipped.
Tracking availability may vary depending on the shipping method and carrier used.
Lost or Delayed Orders
If your order has not arrived within the expected delivery period, please contact our customer support team. We will review the order and, where appropriate, work with the shipping carrier to determine its status.
eBooks & Digital Products
eBooks are digital products and are not physically shipped.
After your payment has been successfully completed and your order has been confirmed, access to your purchased eBook will be provided electronically, such as through a download link on the order confirmation page, your customer account, or by email.
Please make sure you provide a valid email address when placing your order.
Delivery times applicable to physical books do not apply to eBooks.
Mixed Orders
If your order contains both physical books and eBooks, the products will be delivered separately.
Your eBook will be delivered electronically, while physical books will be shipped to the delivery address provided during checkout.
Incorrect or Damaged Deliveries
If you receive an incorrect book or your order arrives damaged, please contact us as soon as possible with your order details and, where applicable, photographs showing the issue.
We will review the situation and provide an appropriate resolution in accordance with our Return & Refund Policy.
Contact Us
If you have any questions about shipping, delivery, or your order, please contact our customer support team through the contact information provided on our Contact Us page