Welcome to our online bookstore. These Terms of Service govern your access to and use of our website and your purchase of physical books, eBooks, and other products or services offered through our store.
By accessing our website, creating an account, or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or purchase products from us.
1. Online Store Terms
You must be legally capable of entering into a binding agreement to make purchases through our website.
You agree to use our website and services only for lawful purposes and in accordance with these Terms of Service and applicable laws.
You must not use our website to engage in fraudulent activity, interfere with its operation, distribute malicious software, attempt unauthorized access, or violate the rights of others.
2. Products and Services
We sell physical books, eBooks, and related products that may be offered through our website.
We make reasonable efforts to provide accurate product descriptions, images, formats, prices, and availability information. However, minor errors or differences may occasionally occur.
Product images are provided for illustrative purposes. Covers, editions, packaging, dimensions, and other characteristics may vary where publishers or suppliers make changes.
3. eBooks and Digital Content
eBooks are digital products and are delivered electronically rather than physically shipped.
When you purchase an eBook, you receive a limited right to access and use the digital content for personal, non-commercial use, subject to any additional publisher or licensing restrictions that apply.
Unless permitted by applicable law or the relevant rights holder, you may not reproduce, redistribute, resell, publicly share, upload, or commercially exploit purchased digital content.
Digital products may be subject to different return and refund conditions from physical books. Please review our Return & Refund Policy before purchasing an eBook.
4. Orders
Submitting an order does not necessarily mean that we have accepted it.
We reserve the right to refuse or cancel an order where reasonably necessary, including where:
- A product is unavailable.
- Pricing or product information contains an obvious error.
- Payment cannot be authorized or verified.
- We reasonably suspect fraudulent or unauthorized activity.
- An order violates these Terms of Service or applicable law.
If we cancel an order after payment has been collected, we will provide an appropriate refund for the cancelled portion of the order.
5. Prices and Payment
Prices are displayed in Canadian Dollars (CAD) unless otherwise indicated.
Applicable taxes and other charges, where required, will be displayed during checkout.
Payment must be made using one of the payment methods available at checkout. By submitting payment information, you represent that you are authorized to use the selected payment method.
Additional information about payments can be found in our Billing & Payment Policy.
6. Shipping and Delivery
Eligible physical book orders within Canada receive free shipping, unless otherwise clearly stated at checkout.
Our estimated delivery time for physical books is 3–7 business days, subject to order processing and circumstances outside our reasonable control.
Delivery dates are estimates and are not guaranteed.
eBooks and other digital products are delivered electronically and are not subject to physical shipping times.
Please review our Shipping & Delivery Policy for additional information.
7. Returns and Refunds
Eligible physical books may be returned in accordance with our Return & Refund Policy.
Due to their digital nature, eBooks and other digital products are generally non-returnable and non-refundable once delivered, accessed, or downloaded, except where otherwise required by applicable law.
Nothing in these Terms limits any mandatory consumer rights or remedies available under applicable law.
8. Customer Information
You agree to provide current, complete, and accurate information when placing an order or creating an account.
You are responsible for maintaining the confidentiality of your account credentials and for activity occurring through your account where permitted by applicable law.
Please contact us promptly if you believe your account has been accessed without authorization.
9. Intellectual Property
The website and its original content, design, graphics, logos, text, and other materials may be protected by copyright, trademark, and other intellectual property laws.
You may use our website for personal and lawful purposes. You may not copy, reproduce, modify, distribute, sell, or commercially exploit our website content without authorization from the applicable rights holder.
Books, eBooks, cover artwork, author names, publisher materials, and other third-party content remain the property of their respective rights holders.
10. Third-Party Services
Our website may use third-party services for functions such as payment processing, shipping, analytics, or other store operations.
Your use of certain third-party services may also be subject to their respective terms and privacy practices.
We are not responsible for third-party websites or services except to the extent required by applicable law.
11. Promotions and Discounts
From time to time, we may offer promotional prices, discount codes, or special offers.
Promotions may be subject to additional conditions, expiration dates, product restrictions, or usage limits. Unless otherwise stated, promotional offers cannot be combined.
We reserve the right to modify or discontinue promotions, subject to applicable law and any commitments already made to customers.
12. Errors and Inaccuracies
Occasionally, information on our website may contain typographical errors or inaccuracies relating to product descriptions, pricing, availability, promotions, or other information.
We may correct errors and update information when appropriate. If an error materially affects an order you have already placed, we will take reasonable steps to inform you and provide an appropriate resolution.
13. Prohibited Uses
You may not use our website:
- For unlawful or fraudulent purposes.
- To violate intellectual property rights.
- To transmit malware or harmful code.
- To collect personal information about others without authorization.
- To interfere with website security or functionality.
- To attempt unauthorized access to our systems or accounts.
- To impersonate another person or provide intentionally false information.
We may restrict access to our services where reasonably necessary to protect our customers, website, or legal rights.
14. Disclaimer and Limitation of Liability
We make reasonable efforts to keep our website and services accurate, secure, and available. However, we cannot guarantee that access will always be uninterrupted or error-free.
To the maximum extent permitted by applicable law, we will not be liable for indirect, incidental, special, or consequential losses resulting from your use of our website or products.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable Canadian law.
15. Privacy
Your privacy is important to us. Personal information collected through our website is handled in accordance with our Privacy Policy and applicable privacy laws.
Please review our Privacy Policy for information about how personal information is collected, used, disclosed, and protected.
16. Changes to These Terms
We may update these Terms of Service periodically to reflect changes to our business, website, services, or legal requirements.
The updated version will be posted on this page with a revised “Last Updated” date.
Changes will apply as permitted by applicable law and will not improperly affect rights that arose before the updated terms took effect.
17. Contact Us
If you have questions about these Terms of Service, your order, or our services, please contact us using the contact information provided on our Contact Us page.